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Digital Knowledge & Technical FAQ Hub · PressUp Studio

Transparent Answers on Web Architecture, Odoo ERP & Pragmatic Growth

At PressUp, transparency forms the bedrock of long-term engineering partnerships. All inquiries regarding project scope, pricing models, Golang/Odoo technical stacks, SLA commitments, and unconditional source code handover are answered directly, without evasion or corporate buzzwords.

Under 2-Hour SLA Rapid dispatch during business hours.
100% Senior Engineers Direct architecture review with practice leads.
Bilateral NDA Protected Executed confidentiality before deep dives.
100% Code Ownership Complete Git, Docker & schema handover.
Categorized Questions

Find Clear Answers for Your Technical Challenges

Organized systematically across technical domains: web architecture, Odoo ERP workflows, performance advertising, SLA support, and investment models.

01
Technical Category

Web Architecture & Software

6 questions
Does the client retain full ownership of the source code and database upon handover?

100% yes. PressUp transfers complete Git repositories, Docker deployment configurations, and full PostgreSQL database rights. You retain full digital asset sovereignty with zero vendor lock-in.

Is the monthly hosting cost high for a custom Golang web application?

Quite the contrary, operating costs are exceptionally low. Thanks to Golang's compiled single binary and minimal memory footprint, the app serves hundreds of thousands of monthly visits on a lean 1-core 1GB VPS costing only $5-$7/month.

Does PressUp guarantee a 100/100 Google PageSpeed Insights score?

Yes, this is guaranteed in our delivery contract. With clean server-side rendering, zero client-side bloat, and WebP media optimization, our sites achieve 95-100 on mobile and a solid 100 on desktop across all 4 Lighthouse audits.

How difficult is it to add new features or expand the application later?

Extremely safe and modular. Built upon Clean Architecture separating Handlers, Business Logic, and Repositories, adding modules or third-party APIs (like Odoo CRM & ERP, Payment gateways) occurs independently without risking running features.

What is the warranty and post-launch technical support process?

PressUp provides a 12-month complimentary technical warranty covering all codebase bugs. Our engineers offer 24/7 emergency response and configure automated multi-tier database backups.

Can our internal staff easily manage and update content without coding?

Seamlessly. PressUp delivers a bespoke, streamlined CMS tailored exactly to your workflows, allowing non-technical editors to publish and manage content effortlessly within seconds.

02
Technical Category

Bespoke Odoo ERP & CRM

6 questions
What is the difference between Odoo Community and Enterprise? Which should SMEs choose?

Odoo Community is completely open-source and license-free, serving 80% of core CRM and sales operations. PressUp layers localized modules (e-invoicing, Zalo notifications, Vietnamese reporting) on top of Community, saving businesses tens of thousands in licensing fees while maintaining a seamless upgrade path to Enterprise as scale expands.

Can Odoo integrate with Vietnamese e-invoices (MISA, Viettel) and Zalo OA?

Yes. PressUp provides pre-built RESTful API connectors conforming to Circular 78 tax compliance for MISA, Viettel, and VNPT e-invoices, alongside seamless integrations with brand websites and automated Zalo OA/ZNS messaging triggers for status alerts and post-sale care.

Why does PressUp deploy via fixed-scope sprints instead of hourly man-hour billing?

Hourly man-hour contracts incentivize prolonged development and unexpected budget creep. PressUp operates with fixed scopes, rapid 1-2 week sprints, and fixed investments starting at 7M VND, providing tangible, tested deliverables before any subsequent engagement.

How long does migration from Excel or legacy CRM take, and is there data loss risk?

Migration is executed in 1-2 weeks during Sprint 1 with zero data loss. We deploy automated deduplication algorithms, format standardizers, and 1:1 ledger reconciliation before production rollout.

Does the client retain full ownership of source code and database upon handover?

Yes. PressUp delivers full PostgreSQL root access and customized source code. You retain full sovereignty over your digital infrastructure with zero vendor lock-in.

How does PressUp address sales team resistance to daily data logging?

Teams resist CRM when data entry is cumbersome. PressUp streamlines field micro-inputs under 30 seconds and integrates OCR/AI document parsers that eliminate 70% of manual busywork, fostering organic team adoption.

03
Technical Category

Growth Marketing & Server-side CAPI

6 questions
How does Server-side CAPI differ from standard browser Pixel tracking?

Standard browser pixels lose over 40% of conversion signals due to iOS 14.5+ privacy updates, ad blockers, and cookie policies. PressUp's Server-side CAPI dispatches event payloads directly from server to Meta/TikTok via encrypted endpoints, capturing 100% of purchase signals.

What metrics does PressUp optimize against? Do you rely on platform vanity metrics?

We never optimize on vanity likes or clicks. PressUp reconciles ad spend against verified sales data from Odoo CRM on Looker Studio dashboards, ensuring every dollar spent is accountable to actual bottom-line revenue.

Does the business retain full ownership and control of ad accounts?

100% yes. The business retains master ownership of all Business Managers, ad accounts, and billing methods. PressUp acts strictly as an operating partner without holding accounts hostage.

What is the minimum budget required for tracking setup and initial ad testing?

Technical tracking setup and account audit start from 1,000,000 VND. For ad spend, we recommend a testing threshold from 15,000,000 VND/month so machine learning algorithms acquire enough signals to exit the learning phase.

Does a slow landing page hurt ad conversion and advertising spend?

Studies show pages taking over 3s lose 53% of mobile visitors before first paint. This burns click budgets and degrades Quality Scores. PressUp inspects and tunes landing pages to high-speed benchmarks to preserve conversions.

Is a custom webapp mandatory for lead tracking and advertising reconciliation?

No custom webapp is required. We connect landing pages directly with Odoo ERP & CRM or secure Google Sheets via Webhooks and APIs, feeding real-time Looker Studio dashboards for weekly reconciliation.

04
Technical Category

Enterprise AI & OpenAI API

8 questions
Is the VAT electronic invoice issued by PressUp 100% compliant for corporate tax deductions in Vietnam?

100% compliant. PressUp issues electronic VAT invoices strictly conforming to Circular 78 and Decree 123 in Vietnam, accompanied by formal contracts and service acceptance minutes. Corporate accountants can deduct the full VAT input and classify 100% of the cost as legitimate tax-deductible operational expenses.

Does OpenAI train on enterprise prompt inputs or proprietary business data?

Never. Under enterprise API accounts provisioned by PressUp, your inputs and outputs are governed by OpenAI Business Privacy Terms: data is NEVER used for foundational model training. Zero Data Retention (ZDR) SLAs ensure OpenAI servers delete prompts and completions immediately after response delivery.

How does the Enterprise AI Gateway manage and distribute token quotas across departments?

The AI Gateway acts as an enterprise proxy between internal apps and OpenAI. Administrators assign isolated virtual API keys and hard monthly/daily spend caps for each department, eliminating unthrottled usage spikes and providing granular departmental cost analytics.

How can enterprises save 50% to 80% on token costs compared to list prices?

PressUp engineers optimize calls via Prompt Caching (50% input discount on cached context), Batch API (50% off for non-realtime batch jobs), and intelligent hybrid routing using cost-efficient models like o3-mini and gpt-4o-mini.

How fast can our engineering team receive sandbox credentials and quota?

Within 2 business hours. Our technical team configures your dedicated organization, sandbox API keys, and endpoint drop-in documentation instantly so your engineering pods can start integration testing right away.

Does PressUp provide custom AI agent development and system integration?

Yes. In addition to authorized API resale, we engineer production AI agents, RAG knowledge bases, and direct integrations into custom web applications and Odoo ERP/CRM workflows.

How do you handle sudden traffic spikes and OpenAI Tier Rate Limits?

Enterprise accounts provisioned by PressUp reside in top-tier usage brackets with massive TPM and RPM quotas. Built-in exponential backoff and intelligent caching ensure 99.99% system resilience without 429 Too Many Requests failures.

How does PressUp solve frequent credit card rejections and risk flags from OpenAI?

Enterprises settle payments via standard domestic bank transfers in VND. PressUp handles all international underwriting and billing assurances, eliminating card blocks and risk flags.

05
Technical Category

SLA Commitments & Code Ownership

5 questions
How does the sub-2-hour technical SLA commitment operate in practice?

During business hours, all support tickets submitted via our technical hotline or dedicated channel are triaged directly by practice leads within 2 hours. For critical incidents, on-call engineers respond immediately 24/7.

Who will directly review and advise on our project architecture?

100% of technical reviews are conducted directly by Lead Architects and Practice Leads. We never use non-technical sales reps, ensuring all engineering guarantees are realistic from day one.

Is our proprietary business data and system architecture protected under NDA?

100% protected. PressUp executes bilateral Non-Disclosure Agreements (NDA) before reviewing internal workflows or databases. Client assets reside on isolated, encrypted environments.

What scope is covered under the 12-month complimentary technical warranty?

Our 12-month warranty covers all codebase bug fixes within agreed scopes, security patch monitoring, automated database backup checks, and SSL renewal management.

How does the full Git repository and Docker container handover take place?

Upon milestone acceptance, PressUp grants full root rights to Git repositories, Docker containers, CI/CD scripts, and a self-hosting playbook allowing your team to build and run independently.

06
Technical Category

Investment, Contracts & NDA

4 questions
How are project investments and payment milestones structured at PressUp?

We structure payments across milestone sprints (typically 3-4 phases). Clients advance only a moderate start deposit, paying subsequent installments only upon verifying tangible, running software.

Are there hidden maintenance or deployment fees beyond the signed contract?

100% zero hidden costs. All deliverables, hosting dependencies, and third-party fees are itemized in the master contract. Scope modifications are formalized via transparent amendments beforehand.

Does PressUp offer refunds if technical SLAs or acceptance criteria are not met?

Yes. Contracts feature strict technical acceptance criteria (PageSpeed $\ge 95$, sub-second load times, functional specs). If deliverables fail to meet standards, refund clauses are enforceable.

Can we begin with a technical audit or architecture review before a full contract?

Certainly, and highly recommended. We offer a complimentary 30-min Lead Architect session or a standalone 3-5 day Technical Audit to evaluate your stack before deciding on larger commitments.

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